Return Policy
Thank you for choosing Mystery Boxes Club for your thrilling unboxing experiences. We want to ensure your satisfaction with every purchase. Please review our Return Policy carefully:
All sales made through Mystery Boxes Club are considered final and cannot be returned for any credit. We curate each mystery box with care, aiming to provide you with a sense of excitement and wonder. Due to the unique nature of our mystery boxes, we are unable to accept returns.
Cancellation Policy
Dear valued Mystery Boxes Club member,
At Mystery Boxes Club, we are committed to delivering a sense of mystery and delight with each box we send your way. We understand that circumstances may arise where you need to cancel an order. To accommodate such instances, we have established a fair and transparent cancellation policy.
Cancellation before Shipment: If you choose to cancel your order before we ship the mystery box, we will initiate a refund for the purchase amount, deducting a 15% cancellation fee. This fee is designed to cover the credit card charges incurred during the initial transaction and compensate for the efforts made by our dedicated team in preparing the mystery box for shipment.
We believe this policy strikes a balance, allowing us to uphold the high-quality service you expect from Mystery Boxes Club while managing cancellations efficiently. Your satisfaction remains our top priority, and our team is always ready to assist with any questions or concerns you may have.
Should you require further clarification or have inquiries, please don’t hesitate to reach out to our responsive customer support team. We value your membership with Mystery Boxes Club and appreciate the opportunity to bring excitement to your doorstep.
Thank you for being a part of the Mystery Boxes Club experience. We eagerly anticipate the pleasure of serving you again in the future.
Best regards, Mystery Boxes Club Team